Terms and Conditions

Terms & Conditions

NHS Staff only.

By Appointment Only

Please be aware of the following Terms and Conditions as we will not be held responsible for any deviations.

Cancellation Policy:  

We require 48 hours notice to cancel or re-schedule an appointment. Failure to meet this policy will invoke our right to charge 50% of the therapy fee. This policy includes cancellation of your consultation. Please arrive in plenty of time for your appointment. Regretfully late arrival will constitute reduced treatment time, but will be charged at the full rate.

Zero Tolerance Policy:  

We do not tolerate undesirable behaviour, such as violence, anger, abusive and aggressive behaviour.

Refund Policy:

At In Your Mind we work with each client to discuss treatment objectives and review likely outcomes and benefits associated with each treatment. Refunds or credits cannot be offered once treatment is completed.




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